Terms of Use

1. Agreement and scope

By accessing the website or services, you agree to these Terms. If you use Evidize for an organization, you represent that you are authorized to accept these Terms for that organization.

A signed master services agreement, order form, data-processing agreement, pilot agreement, or other written contract may govern a customer’s use of Evidize. If that agreement conflicts with these Terms, the signed agreement controls for that customer. Commercial commitments, fees, service levels, governing law, and negotiated risk allocation are set out in the applicable signed agreement.

2. Eligibility and accounts

You must have legal capacity to accept these Terms and must use the services only for authorized business, hiring, assessment, compliance, or candidate-participation purposes. Candidates may use a session link or companion application only for the interview or assessment to which they were invited.

Account holders must provide accurate information, protect their authentication methods, and promptly report suspected unauthorized access. Accounts and candidate links may not be shared except as expressly permitted by the applicable workflow.

3. Service use and product role

Evidize provides screening signals, workflow controls, evidence, scorecards, audit records, and verdict information intended to help authorized customers assess interview authenticity and administer hiring workflows.

Signals and verdicts are decision-support information, not guarantees that misconduct did or did not occur. Detection can produce incomplete, delayed, unavailable, or incorrect results because of device configuration, operating-system restrictions, network conditions, policy settings, software changes, or other factors.

Customers—not Evidize—make employment, advancement, rejection, accommodation, and assessment decisions. Customers must review relevant evidence, apply human judgment, and provide any legally required explanation, appeal, accommodation, or alternative process.

4. Customer responsibilities

Customers and authorized administrators are responsible for:

• using the service in compliance with employment, privacy, monitoring, accessibility, discrimination, labor, and assessment laws that apply to their workflows;
• providing candidates and users with required notices and obtaining required consents;
• choosing lawful and proportionate screening settings, retention periods, roles, and access permissions;
• ensuring submitted data, interview links, calendar context, instructions, and account information are accurate and lawfully provided;
• evaluating evidence in context rather than treating a signal as the sole basis for an adverse decision; and
• maintaining appropriate internal policies, candidate support, accommodations, and review procedures.

5. Acceptable use

You may not:

• access or use the service without authorization or outside your assigned tenant;
• bypass, disable, interfere with, deceive, reverse engineer, or probe screening, access, security, rate-limit, or tenant-isolation controls except where law expressly permits;
• introduce malware, scrape the service, overload its infrastructure, or attempt to obtain another person’s credentials, candidate link, meeting link, or data;
• use the service for unlawful surveillance, discrimination, harassment, retaliation, or any purpose unrelated to a legitimate and disclosed workflow;
• upload content you do not have the right to process or use the service to infringe privacy, intellectual-property, or other rights; or
• misrepresent service output, remove evidence context, or claim that Evidize made an employment decision.

6. Integrations and companion software

Microsoft 365, Microsoft Entra ID, Outlook, applicant-tracking systems, meeting providers, and other third-party services are governed by their own terms and privacy practices. You authorize Evidize to exchange information with integrations you or your administrator enable, within the approved permissions and service configuration.

Evidize may provide downloadable companion software for configured screening sessions. Subject to these Terms and any customer agreement, Evidize grants a limited, revocable, non-exclusive, non-transferable license to install and use that software only for the authorized session or service purpose. You may uninstall it after the workflow, subject to any on-screen instructions and device-administration policies.

We are not responsible for third-party service availability, policy changes, or actions, but we will use commercially reasonable efforts to maintain supported integrations as described in the applicable agreement.

7. Ownership and feedback

Evidize and its licensors retain all rights in the website, services, companion software, product design, detection methods, documentation, and related technology, excluding customer data and third-party materials.

Subject to the applicable customer agreement, customers retain their rights in data they submit to the service. If you voluntarily provide product feedback, you permit Evidize to use it without restriction or payment, provided we do not publicly identify you or disclose confidential customer information without permission.

8. Customer data, privacy, and confidentiality

Our handling of personal information is described in the Privacy Notice. Customer agreements may include additional confidentiality, security, retention, subprocessor, and data-processing commitments.

Each party must protect the other party’s confidential information using reasonable care and use it only for the authorized relationship. These obligations do not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received without a confidentiality duty.

9. Service changes and disclaimers

We may improve, update, or change the website and services. We will not materially reduce committed paid functionality during an active order term except as allowed by the applicable agreement or when reasonably necessary for security, law, third-party platform changes, or prevention of harm.

To the maximum extent permitted by law, the public website and any evaluation, preview, beta, or no-charge functionality are provided “as is” and “as available.” Evidize disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Paid-service warranties, if any, are stated in the applicable signed agreement.

10. Liability

Liability for paid or pilot services is governed by the applicable signed agreement. For use of the public website or no-charge functionality, and to the maximum extent permitted by law, Evidize will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Some jurisdictions do not permit certain limitations, so portions of this section may not apply to you.

11. Suspension and termination

We may suspend or restrict access when reasonably necessary to address a security threat, unlawful use, material breach, nonpayment under an applicable agreement, risk to another person or tenant, or legal requirement. Where practical, we will provide notice and an opportunity to cure consistent with the applicable agreement.

You may stop using the public website at any time. Account termination, customer-data return or deletion, fees, and transition obligations are governed by the applicable signed agreement. Provisions that by their nature should survive will survive termination.

12. Changes and contact

We may update these Terms to reflect product, legal, or operational changes. Revised Terms will be posted here with a new effective date. Material changes affecting an active customer relationship will be handled according to the applicable agreement.